Customer Advisory Board Testimonial
Frontier Cooperative operates 43 country grain elevators and rail-loading terminals in eastern and southeastern Nebraska. When evaluating Bushel, Frontier had a list of specific features they wanted to see in a farmer-facing digital tool:
- Scale tickets
- Contracts with e-Sign capability
- Cash bids and offer functionality
- Commodity balances
Frontier knew that whatever digital tool they chose, it had to be easy for their growers to use. Frontier has worked with Bushel for two years now and currently uses Bushel Mobile and Bushel Trade. “It’s a tool that we’ve brought to our company that has helped our team tremendously,” Bryan said.
Frontier had previously struggled with their farmers forgetting specific terms of their contracts. There was also the hassle of having to send contracts via mail or hand deliver them. However, since the addition of Bushel Mobile, Frontier’s farmers can now view, sign, return, and save their contracts right from their mobile app or web portal. “We absolutely love eSign. Having the contract in front of customers 24/7 takes [farmers] forgetting any information out of the equation,” Choutka said.
Choutka spoke on how convenient it is that they can push general information out to their farmers simultaneously. Phone calls regarding contract terms and reprints of scale tickets are less frequent now that everything is hosted on their website and mobile app.
“We have been very happy with the information that our customers are able to get. We are now able to have more meaningful conversations with our customers,” Choutka said.
“I really liked how Bushel wasn’t telling us what we needed. They were interested in hearing what we needed and providing that to us.”
– Bryan Choutka, VP of Grain