Put Bushel’s Customer Relationship Management Solution to Work for Your Agribusiness
Experience powerful day-one functionality
Bushel’s CRM is designed for agriculture and seamlessly integrates with agriculture-specific ERP systems, streamlining operations for agribusinesses with little to no manual entry. Customer records are auto-populated from your ERP.
See what your farmers see
Working, pending, and filled offers – automatically entered via the customer portal or manually entered by your team – are all tracked using the centralized management tool. An auto-hedge option ensures corresponding futures orders are placed when cash grain offers are filled.
View centralized customer profiles
Provide a snapshot of your customers’ contact names, phone numbers, associated accounts, delivery destinations, and invoice locations straight from your accounting system. Add secondary phone numbers, email addresses, and physical addresses to any customer profile.
Track Quotes In A Centralized Location
- Up-To-Date, Reliable Information
- Stay Aligned with Your Farmers
- Make Informed Recommendations
- Increase Transparency
- Generate Leads for Your Business
Log activities
Create and log notes on a customer’s profile or an associated account. You can edit or delete notes and notes logged by other team members.
View farm demographics
Populate delivery destinations and invoices from your ERP based on contracts in the last 12 months. Document production and on-farm storage capacity in one place.
Create Tasks
Note specific activity types and create a follow-up task with a due date to ensure actionable next steps are communicated across your team.
Assign Account Managers
View a list of your customers, and sort customers by last activity date, giving your team visibility into which customers it may be time to follow up with.
Keep customer data secure.
Safeguard your farmers’ information and privacy. Bushel is one of the few agtech companies regularly audited against the SOC 2 Type II framework. This means Bushel has taken a comprehensive and proactive approach to safeguarding systems, data, and customer information.
Columbia Grain + CRM
From the bushel buddy seat conference
“I use Bushel every day. When I get to the office, it’s one of the first tabs that I pull up. I record every conversation that I have with a producer, and it keeps me from having the same conversation twice. I pull it up, search whichever producer I’m talking to, and I can see right where I left off.
Nate Hicks, Grain Originator, Columbia Grain
Meet Buddy
Buddy is Bushel’s new AI assistant, designed to provide agribusiness teams with personalized insights from Bushel’s CRM solution.
Buddy connects CRM and ERP data so users can:
- Look up customer info like activity history, contracts, invoices, and contact details
- Identify gaps—like which customers haven’t sold grain or received a call recently
- Pull custom reports based on specific crops, timeframes, or behaviors
View the preview of Buddy in action from the 2025 Bushel Buddy Seat conference here.
Move Your Agribusiness Forward with Bushel's Integrated Workflow Solutions
Bushel’s integrated workflow solutions connect your data, people, and processes in a unified solution. With Bushel, your agribusiness gains a dependable partner that simplifies technology management, allowing you to focus on productivity and profitability with confidence.
Trade
Mitigate risk and reduce administrative tasks related to updating grain bids, managing grain offers, and avoiding slippage.
Payments Management
Digitize payments and workflows – accounts receivables/payables, invoicing, embedded payments, and line of credit management.
Commercial Portal
Streamline execution of truck grain sales with near real-time digital tickets, grade factor alerts, and contract balances.
Customer Portal
Provide customers with self-service account access and tools, enhancing efficiency and satisfaction for both staff and customers.
Farm Management
Collaborate and strengthen relationships with farmers to enhance origination, traceability programs, and marketing services.
Website Management
Host and manage a professional, informative, and branded website with functionality specifically designed for agribusinesses.
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Bushel’s CRM software, designed for agriculture, integrates with your ERP to eliminate manual data entry and streamline customer interactions. Features like pre-populated contacts and comprehensive analytics help ag retailers and grain buyers optimize relationships and enhance origination and sales strategies.