In today’s business environment, digital solutions are becoming more important to facilitate business with customers wherever they need.
We sat down with Adam Jackson, a merchandiser from TriOak Foods, a feed manufacturer, pork producer, and grain marketer serving Iowa, Illinois, Colorado, and Oklahoma. Jackson explained that having technology for customers, like growers, is seen as par for the course in the industry, but that TriOak didn’t want to simply check the box and complete the task.
The eSign feature is saving TriOak time and alleviating stress. Jackson explained the state of Iowa’s strict deadlines for credit sale contracts and how eSign is allowing TriOak and their growers to complete contracts in that narrow window of time, without having to worry about mail delays. TriOak and their growers are saving real dollars by never missing a deadline to complete a contract.
While TriOak found the app capabilities they and their growers were in search of, they are also benefiting from Bushel’s customer success team. Jackson described the process of integration and onboarding saying, “We have been so impressed with the onboarding process for both us and for onboarding our customers.” TriOak’s clients are signing up as they sit in the pickup with TriOak’s crop insurance representative, no fancy footwork needed.